Legal Disclaimer and Terms of Use

1. Acceptance of Terms

By using Audio2Note (hereafter “the Software”), you, the end-user (hereafter “the Caregiver”), agree to be bound by the terms and conditions set forth in this disclaimer. If you do not agree with these terms, you must not use the Software.

2. Nature of the Service

The Software is a clinical documentation aid designed to assist healthcare professionals by transcribing audio recordings and generating draft clinical notes and summaries. It is not intended to replace the professional skill, knowledge, and judgment of a licensed caregiver. The Software is not intended to diagnose, treat, cure, or prevent any disease or medical condition. It is solely a documentation aid and does not provide medical advice or clinical decision support.

3. Acknowledgment of AI Limitations

The Caregiver acknowledges and agrees that the Software utilizes artificial intelligence (AI) models, which are subject to inherent limitations. These limitations include, but are not limited to, the possibility of:

  • Inaccuracies: The generated text may contain factual errors, omissions, or misinterpretations of the source audio.
  • Hallucinations: The AI may generate information that was not present in the source audio.
  • Biases: The output may reflect biases present in the data on which the AI models were trained.

While Sun PC Solutions LLC employs measures to minimize such errors, their complete prevention cannot be guaranteed.

4. Caregiver’s Responsibility for Review

The Caregiver is solely and exclusively responsible for the clinical accuracy and appropriateness of all patient records. Before finalizing any note, diagnosis, billing code, or treatment plan generated or supplemented by the Software, the Caregiver must:

  • Thoroughly review all output generated by the Software for accuracy and completeness.
  • Edit, correct, or delete any information that is inaccurate, incomplete, or clinically inappropriate.
  • Exercise their independent professional medical judgment to ensure the final documentation and any clinical decisions based upon it are correct and in the best interest of the patient.

All notes generated by the Software are drafts and must be thoroughly reviewed, edited, and finalized by the Caregiver before being used or shared in any clinical or legal context. The final, signed clinical note is the legal and professional responsibility of the Caregiver.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Sun PC Solutions LLC, its affiliates, officers, employees, and agents shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not to, damages for medical malpractice, personal injury, loss of profits, goodwill, use, data, or other intangible losses resulting from:

  • The use or the inability to use the Software.
  • Any errors, inaccuracies, or omissions in the content generated by the Software.
  • Any clinical decisions or actions taken by the Caregiver based on the output of the Software.

The Caregiver agrees to indemnify and hold harmless Sun PC Solutions LLC from any claims, damages, or liabilities arising from the Caregiver’s use of the Software or failure to comply with the terms of this disclaimer.

6. No Warranty

The Software is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Sun PC Solutions LLC does not warrant that the Software will be error-free or that its output will meet the Caregiver’s specific requirements.

7. Compliance with Laws and Regulations

The Caregiver is responsible for ensuring that the use of the Software complies with all applicable laws, regulations, and standards, including but not limited to HIPAA, if applicable, and any other requirements governing the handling of patient health information. The Software is not intended for use in emergency situations, critical care decisions, or any other high-risk clinical scenarios where immediate and accurate decision-making is required.

8. Data Security and Privacy

The Caregiver acknowledges that the Software may process sensitive patient information and agrees to use it in accordance with applicable privacy laws and regulations. Sun PC Solutions LLC is not responsible for any breaches or unauthorized disclosures resulting from the Caregiver’s use of the Software.

 

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